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Privacy policy

Elten Logistic Systems B.V. privacy policy

The protection of personal data you leave with us is very important to us. Here is how we handle your data.

Personal data that we process

Elten Logistic Systems B.V. processes personal data after you use our services and/or you have provided us with your details. Here is an overview of the personal data that we process:

  • First and last name;
  • Phone number;
  • Email address;
  • Data about your surfing behaviour;
  • Other personal data you actively provide – for example, by creating a profile on this website, in your correspondence with us, or by telephone.

Why do we need data?

Elten Logistic Systems B.V. processes your personal data for the following purposes:

  • To call you if this is necessary to be able to carry out our services;
  • To inform you about changes to our services and products;
  • To deliver or collect goods and services to/from you;
  • To provide you with targeted information about our products;

Elten Logistic Systems B.V. analyses your behaviour on the website in order to improve our website and to tailor our range of products and services to your preferences.

How long do we store data?

Elten Logistic Systems B.V. will not store your personal data for longer than strictly necessary to realise the purposes for which your data has been collected. Our retention period is 24 months.

Sharing with others

Elten Logistic Systems B.V. only provides data to third parties if this is necessary for the execution of our agreement with you or to comply with legal obligations. 

Tracking website visits

Elten Logistic Systems B.V. only uses technical, functional, and marketing cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and for your usability. They ensure the website works properly and, for example, remember your preferred settings. They also help us optimise our website. You can opt out of cookies in the settings of your internet browser, so cookies will no longer be stored. Also, the settings of your browser enable you to delete all previously stored information.

With your permission we place tracking cookies on your computer. We use these cookies to keep track of the pages you visit in order to build a profile of your online behaviour. This profile is not linked to your name, address, or e-mail address, but only helps us tailor advertisements to your profile, making them as relevant to you as possible.

View, modify, or delete data 

You have the right to view, correct, or delete your personal data. You can send a request for inspection, correction, or deletion to questions@elten.nl. To verify that this request is coming from you, we ask you to attach a proof of your identity to your email. Please black out your passport photo and citizen service number in this copy in order to protect your privacy. Elten Logistic Systems B.V. will respond to your request as soon as possible, ultimately within four weeks.

Security

Protection of your data has a high priority at Elten Logistic Systems B.V. and we take appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised modification. If you believe your data might not be properly secured or there are indications of misuse, please contact us via questions@elten.nl.

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are under 16 – unless they have parental or guardian permission. Since we are unable to check the age of our website visitors, we advise parents to be involved in the online activities of their children and prevent the collection of data about their children without parental consent. If you believe we have collected personal information about a minor without this permission, please contact us at questions@elten.nl and we will delete this information.

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